by Michael Miller, Systems Engineer, Fujitsu Computer Products of America, Inc.
Today, most organizations, from small “mom and pop” shops to the largest businesses in the world, have adopted the scanning of paper documents and the idea of utilizing electronic content in an effort to drive automation in their business processes. However, many have taken this to mean that scanning their documents and simply saving to a desktop or uploading their electronic content to a repository is the conclusion of this practice. Some organizations believe that they have sufficiently automated their process after completing this initial stage by reducing paper being shuffled around the office, allowing clients to send documents via email, and storing documents in a file share or in a repository. But by keeping the document capture process separated from the other business processes, the organization hasn’t fully leveraged the benefits of true automation with document capture.