by Pamela Doyle, Director, Fujitsu Computer Products of America
Until recent years, records management has been more of a behind-the-scenes operation. Today, driven by the plethora of highly visible data breaches, the exponential growth of digital data, regulatory demands and the need for digital transformation to support insight and intelligence, records management has been thrust into the spotlight. This has not been simply a shift from the back office to the front office, but rather from the back office to the boardroom. What were once considered records management activities are now part of a broader range of practices and strategies that have been labeled Information Governance (IG). Coalescing under the Information Governance umbrella are privacy, security, accessibility, lifecycle management, auditability, insight and so much more. The information governance stakeholders start at the top with C-level executives and include line-of-business managers, information management professionals, legal, compliance and IT.